Gently worn pre-owned condition with no flaws noticed! 3.5” heelPlease keep in mind that this item has had a previous life and may tell its story through minor imperfections. Your secondhand purchase makes a lasting impact on our planet! We ship Monday - Friday and do not typically ship over the weekend. These items come from a smoke free / pet free home. It is likely there is cosmetic wear throughout the item. Or that the item is used, but not abused. There may be a slight color difference in my photos compared to the actual item.